Privacy Policy
Privacy Policy
Effective Date: May 8, 2025
Introduction
Rinvox, LLC (referred to as “Company”, “we”, “us”, or “our” in this Privacy Policy) respects the privacy rights of our users and is committed to protecting your personal information. This Privacy Policy outlines our practices regarding the collection, use, storage, and protection of personal data on our CRM platform (https://console.rinvox.com/), Website (https://crm.rinvox.com/) and related services. By using our website and CRM software, you agree to the terms of this Privacy Policy.
- Information We Collect1.1 Personal Data
We collect personal information that you provide directly to us when you register, use our services, or communicate with us. This may include:- Name, company name, and contact information (email address, phone number, address)
- Billing information, including payment details
- Usernames and passwords for accessing the CRM platform
- Business data, including client information, project details, and communications
- Any other information you choose to provide while using our services
1.2 Automatically Collected Data
We also collect certain information automatically when you use our platform:- IP address and browser type
- Device identifiers and usage data
- Pages visited, time spent on site, and other analytics
- Cookie and tracking data to enhance user experience
- How We Use Your InformationWe use the information we collect to:
- Provide and maintain our CRM services
- Process payments and manage billing
- Improve our website and services based on user feedback
- Communicate with you regarding your account, updates, and support
- Personalize user experience and analyze platform performance
- Ensure data security and prevent fraud
- Data Sharing and DisclosureWe do not sell, rent, or lease your personal information to third parties. However, we may share your data in the following circumstances:
- With trusted third-party service providers that assist in operating our services, under strict confidentiality agreements
- In response to legal obligations, subpoenas, or government requests
- To protect our rights, privacy, safety, or property, or that of our users or the public
- Data SecurityWe take reasonable measures to protect your personal information, including:
- Encryption of sensitive data in transit and at rest
- Secure access controls and authentication protocols
- Regular security audits and vulnerability assessments
- However, no system is completely secure, and we cannot guarantee the absolute security of your information.
- Your Rights and ChoicesYou have the right to:
- Access and review your personal data
- Request corrections or updates to your information
- Request deletion of your data, subject to our legal obligations
- Opt out of certain communications
- Data RetentionWe retain your personal data for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.
- Cookies and Tracking TechnologiesWe use cookies and similar tracking technologies to enhance your experience on our website and analyze platform performance. You can control cookie settings through your browser preferences.
- Changes to This PolicyWe may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Updates will be posted on our website with the effective date. Continued use of our services after the effective date constitutes acceptance of the revised policy.
- Contact UsIf you have any questions about this Privacy Policy or our data practices, please contact us at:
Rinvox, LLC
131 Continental Dr, Suite 305
Newark, DE 19713, United States
Email: support@rinvox.com
By using our website and CRM software, you acknowledge that you have read, understood, and agree to this Privacy Policy.